We liked the playroom at the dealership it was very helpful. The staff was friendly. Our salesperson, Jackie Edgar, was excellent!
Shawn H.
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We liked the playroom at the dealership it was very helpful. The staff was friendly. Our salesperson, Jackie Edgar, was excellent! Shawn H. Jackie was the best salesperson I’ve worked with, and I talked to a lot these past few weeks. She was honest, knowledgeable, and made me feel very comfortable. Peter N. Nick was great! He did a great job working with us. Mark W. My salesperson John did a great job of showing me the features of the Mazdaspeed 3 and took me on a thorough test drive. He worked very hard to make my experience enjoyable. Craig B. Dear Hubacher Auto Center, I am completely satisfied with all concern and want to commend sales person Mr. Dave Forget for an outstanding experience. Thank you, John J. Just want to say “I Love My Car”. Just signed the papers and drove away in my new Cadillac STS from Hubacher Auto Center in Sacramento. I have to say this was easily the best car buying experience I have ever had. Very easy and I never felt pressured. Hubacher went out of their way to make me comfortable and to make the deal truly painless. GREAT SERVICE! Louise R. Hello gentlemen, I actually wanted to send this earlier but my life right now is a bit chaotic. Still I want to take the time to let you know what an incredible experience I had with Dan Vasquez. This gentleman went beyond the call of duty to help me. He was considerate, kind, caring, knowledgeable, on task, courteous and a whole lot more. He, single handed made my awful and very challenging experience of being stuck in the bay area with my transmission not being available for two weeks and all the other events and tasks waiting for me down here in southern ca, tolerable and even O.K. Any person can be a manager, but very few can and are truly interested in the well being of their customers. You can’t fake that. Dan Vasquez is the ultimate example to that. He truly cared and did everything he could to take care of me and I appreciated that very much. I believe the greatest proof to my satisfaction and his clear honesty came when at the end of my experience and when my car was ready, I actually changed my mind from NEVER driving my car to the bay area again, to, I should bring it every year to your dealership for service as I will not be able to find another dealer or another service mgr as honest , helpful and knowledgeable as Dan Vasquez. I thank God that put me in touch with him that day and not any other person. I thank him for being the wonderful human being and great mgr that he is. I thank you for being an honest dealership that cares about your customer to encourage and give authority to your mgr to help your customers and make such a successful experience out of an awful one. Again my thanks to all of you and please recognize and reward with more authority to Dan Vasquez, this great mgr so he can create more success stories like mine for the rest of your customers. Grateful and appreciative, Joy R.
Nov
05
2008
Dealer Public Relations Hedge Against Slowing EconomyPosted by: admin in Dealer Public RelationsWith the slowing economy bearing down on dealerships across the country, everyone is looking for cost cutting measures that will bolster bottom lines and stave off deeper cuts, or in some cases outright failure. Dealer Public Relations have been the best marketing hedge against the slowing economy we have seen. A steady flow of positive news, reviews, and feature articles into the web sphere not only helps preserve the waining customer pool for your dealership in lean times, but drives more prospect interest and sales in good times. The low cost of Dealer Public Relations is another reason that embracing this new era of social media marketing is a genuine best practice for all dealers. To find out more about Dealer Public Relations visit DealerPR.org - The Organization of Dealer Public Relations Professionals. To make a long story short, I found myself in a desperate situation, needing a car in a hurry. Another dealer could have taken advantage of my situation but Capitol Mazda came to the rescue with a sweet bargain on a pre-owned Mazda Tribute. I just love the Tribute’s smooth ride and cargo capacity. It’s just perfect for my needs. Thanks to everyone at Capitol Mazda for helping me out. Cheers, Mark T. Kathi Greene, my authorized contact, went out of her way to get me a hard-to-find car, including calling me on her day off to let me know she had found one and reserved it for me. Thank you for choosing her as the Authorized Contact for the Costco Program! Karen Z |